THIS IS MY 2ND NEGATIVE REVIEW BEING ENTERED AS WE HAD NO RESPONSE OR ACKNOWLEDGEMENT FROM OUR 1ST. WE DID NOT RECEIVE A PEACEFUL WEEKEND SLEEP AS THEIR ADVERTISEMENTS ADVOCATE. QUOTE:-***************************************************************************A Great Night's Sleep GuaranteedTheres nothing better than a good long sleep to put a spring in your step the next morning. And theres nothing quite like our unique Good Night Guarantee. Thats why, if you dont find everything you need in our spacious, quality rooms, well give you your money back. No question or quibbles about it.***************************************************************************I CLAIM OUR MONEY BACKThe heating system was not working. We were not informed of this fact until after trying to get it working we then asked at reception and we were then informed that there was a technical problem and they offered no consideration to us of the inconvenience this caused. Reluctantly a staff member asked if we required a backup heater as only a few were available, this was accepted by me but proved to be inadequate. This condition continued for the whole weekend duration. The heating was also lacking in the attached Premier restaurant so we were unable to enjoy a comfortable evening. Further the bar staff seemed to be pre-occupied causing a delay in service and were very lax although there were few people patronising the bar. Our order of coffee during the evening was undrinkable so with some embarrassment I returned them to the bar staff. I was THEN informed the coffee machines were not working correctly so our money was refunded so we returned to our cold uncomfortable rooms. On leaving I wished to register my complaints however although we waited 10 minutes no member of staff attended the reception desk. We left having spent an unhappy weekend which upset myself, my wife & my friends .If I had not prepaid I would have requested compensation.
Very reasonably priced Premier Inn and as usual the staff and room were great would definitely stay again The pub was really nice and great food too.
Lovely meal service a little slow
Love it there. Staff always friendly and helpful. Rooms in the annexe the best.
Very nice. As far a Premier inn' s go it did everything I expected. Clean, friendly staff all at a good price.
Premier Inn Littlehampton is a UK Lodging based in East Preston, South East England. Premier Inn Littlehampton is located at Roundstone Ln, East Preston, Littlehampton BN16 1EB, UK.
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